AXS Mobile Delivery is digital tickets that you use with your mobile phone. Like e-tickets from an airline or move theater, they make getting into events easier than ever.

Yes. E-tickets can be shown on your phone to enter an event and can also be printed at home. Unlike E-tickets, AXS Mobile ID tickets are digital and can be used with the AXS app and cannot be printed. AXS Mobile ID tickets have a QR code that changes every 60 seconds, so taking a screenshot or printing hard copy tickets will not allow you to enter the game.

You can transfer tickets in the AXS app or on AXS.com.

Select the game you would like to send tickets for and click the transfer button. Next, select the specific seats and type in the first name, last name, and email of the recipient. You have the option to add a note for the recipient. Once you confirm the transfer, your recipient will receive an email with instructions on accessing their tickets. They will now see their tickets in the AXS app on their mobile device or in their ticekting account at AXS.com.

Tickets transferrd to an incorrect or misspelled email address will still exist in your AXS account with the ability to be recalled. Tickets transferred to an existing email address would need to be transferred back to you by the recipient to be redeemed in your AXS account again.

You can sell tickets in the AXS mobile app or AXS.com.

Select the game that you would like to post and click the sell button. Next, select your seats and set your ticket price and listing options. Here you can decide when the listing will expire and other important details. Next you will be prompted to choose a credit card that you would like funds to be deposited into. Lastly, review the listing and confirm.

If you are unable to see your tickets, first please confirm that you have signed into the correct AXS account using the email address associated with your Gulls membership. Next, confirm that you are selecting the correct corresponding game date and opponent. Lastly, make sure that the tickets haven't been transferred to another account already for that game.

Once you complete this checklist and are still unable to view your tickets, please contact your Account Representative for further assistance.

If your mobile phone loses charge prior to entering the event, please go to the box office located outside the North entrance of the arena for assistance. Alternatively, you can access your tickets from a different phone by using the AXS app and logging into your personal account without the need for transferring tickets.

If you're attending with a group, make sure that everyone enters the arena together. The group leader can open all the tickets in their AXS mobile app and scan group members in one at a time. If some of the group is arriving separately, tickets can be sent to other members of the party using the AXS app's transfer capabilities.

No!

Unlike e-tickets, AXS Mobile ID tickets are digital and cannot be printed for venue entry. These tickets have a QR code that changes every 60 seconds, so taking a screenshot or printing a hard copy will not allow you to enter the arena.

When you arrive on game day, open the AXS app on your mobile phone and click the ticket icon at the bottom of the screen. Once your confirm your game date, a QR code will appear on screen. Simply show your mobile device to an arena attendant to be scanned into the game.